What services does your debt collection agency in Victoria provide?

We provide professional debt collection and debt recovery services across Victoria, including commercial debt recovery, small business collections, and legal enforcement of debts.

How long does debt recovery usually take in Victoria?

The time frame for debt recovery varies based on the age and type of debt. Most cases are resolved within a few weeks, but legal recovery can take longer depending on court processes.

Is it legal to hire a debt collection agency in Victoria?

Yes, it is completely legal to hire a licensed debt collection agency in Victoria. We follow all applicable state laws and guidelines set by the ACCC and ASIC.

Do you handle both commercial and personal debt recovery?

Yes, our agency handles both commercial and personal debt recovery across Victoria. We tailor our approach based on the type of debt and debtor circumstances.

VIC COLLECT

Professional Debt Collection Services in Melbourne, Victoria

Name: Debt Collection & Debt Recovery Agency Victoria
Address: 39 The Esplanade, Seymour, VIC, 3660, Australia
Telephone: 03 5792 2708

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Why Choose Us

With over 30 years of experience, we utilise numerous debt collection techniques in our attempts to recover your outstanding debts. These techniques have been refined over the decades to provide a debt collection service second to none. The procedure and order involved in using these debt collection methods can be customised to suit your needs. We strive to do everything we can to collect your debts, with litigation being a last resort. Sometimes a commercial approach may be required, but this is only done with your say so.

The best way to prevent the occurrence of outstanding debts and recalcitrant debtors, is to put in place a good credit policy for your business. Our collection agency can help you achieve this by implementing certain steps and procedures, which will assist in making your cash flow – flow.

Services We Provide

Our Clients Say

TESTIMONIALS FROM OUR VALUED CLIENTS

Racing Management Services

Vic Collect has provided us with a great service when all normal avenues had been exhausted! The best part for our clients is that there is no initial outlay so if Vic Collect is unsuccessful, our clients do not get charged. They have had a great success rate for us and work purely on a commission basis. Would be very happy to recommend.

Nikki Pollock, Racing Management Services

Euro Foods QLD

At Euro Foods QLD, we’re grateful to Vic Collect for their exceptional debt recovery work. Their professionalism and industry expertise ensured swift and effective results. Vic Collect is highly recommended for any business seeking reliable debt recovery services.

Liam Monforte, Operations Manager

Andrew Dale Racing

Vic Collect made contact with Andrew Dale Racing with a Proposal to assist us in debt recovery in March 2023. After passing over a handful of debtors to them, we very quickly felt comfortable in the knowledge that we were in goods hands with an experienced and knowledgeable debt collection firm. All enquiries made by us were quickly and efficiently dealt with. The success rate to-date and time taken to achieve positive outcomes, has been well beyond our expectations and cost effective. We will certainly use Vic Collect again for any further debt collection and we would not hesitate at all in recommending them to other businesses requiring a debt collection firm.

Andrew Dale, Racehorse Trainer.

CGH Accounting Services

CGH Accounting Services have discovered that chasing up old outstanding invoices and what appeared to be lost money is not so hard after all! We decided that our hard work and expertise was definitely worth pursuing payment for. Mark and his team at Vic Collect made the process very simple by providing an online platform to download the forms required to get us started and then upload details of the debts we had decided to pursue. Mark kept us informed every step of the way with comprehensive notes of his work and the debtors’ responses. We are extremely happy to have had a 100% success rate and will now be pursuing even more old debts. We will be quicker to seek the assistance of Mark & Vic Collect should the need arise in the future.

Jodie Wakefield, Office Manager.

Debt Recovery In Melbourne: VIC Collect

Well, we understand that maintaining a healthy cash flow is important for every business. But when your payments get delayed, it really affects your business. These bad debts are really annoying and irritating at the same time.

Well, what if we tell you that we can help you with debt recovery law firm in Melbourne? Yes, you read it right! Vic Collect is a trusted debt collection agency, and we can help recover money owed to you without wasting time or damaging professional relationships. We work with businesses and individuals, providing debt recovery services you can truly trust.

Our Simple Process For Your Debt Recovery In Melbourne

Of course, we will not damage your professional relationships. Thus, we actually follow a very simple debt collection process for your debt recovery in Melbourne.

1. We Will Send A Letter Of Demand

We would like to start the collection procedure with a Letter of Demand. This letter first puts it in writing that we act on your behalf as a debt collection agency in Victoria and demand payment within 7 days, directly to your bank account. This can be sent by post and/or email.

2 Then We Make A Phone Call

After the letter of demand, we call the debtors to understand their payment intentions and discuss payment options. If the debtor disputes the amount owed, we will contact you with the details and formulate a response.

3 Text Messages

So then we will ask the debtor to make contact with us or risk facing further debt recovery action. In this message, we clearly tell them about the consequences of ignoring things.

4 Email

We will inform the debtor how disappointed we are that they have not made any contact with us and advise them that if the debt is not immediately paid, the matter will progress. A little bit of reverse psychology here goes a long way to obtaining a response.

5 Final Notice

This is the last step we will take to recover your debt. In this notice, we advise the debtor that if the debt is not paid within 7 days, Court action may be issued, which will incur costs to be borne by the debtor.

6 Litigation (If Required)

Well, in 60% of the cases, you will get your debt cleared in the above five steps only. But if not, then there is nothing to worry about. Why? As your debt collectors in Melbourne, we will provide you with advice on legal action, including the costs involved, and we will recommend and engage a lawyer to act on your behalf. The alternative would be to write the debt off or have us make further demands for a file extension fee.

You know what makes us the best debt collection agencies in Melbourne? It’s the transparency we maintain throughout the process. We will keep you informed at each step that we take.

Our Range Of Services for Debt Recovery In Melbourne

Now there are so many types of debts, and we can help you recover most of them. Here we have listed the types of services for debt recovery in Melbourne that we provide.

Business Debt Recovery: Helping companies recover unpaid invoices.
Personal Debt Collection: This is for individuals trying to recover money owed.
Small Business Support: Affordable services for small business owners.
Government Debt Recovery: Assisting public sector organisations.
International Debt Collection: Recovery of debts outside Australia.
Legal Recovery Help: Support with court processes when necessary.
Corporate and Commercial Collections: Recovering large commercial debts.
Overdue Account Management: Following up on late invoices.
Credit Management Advice: Helping businesses reduce credit risks.
Dispute Resolution: Addressing disagreements before legal action.
Payment Plan Monitoring: Managing long-term recoveries in parts.

Fair Reasons That Make Us The Best Debt Collection Agency In Melbourne

So, there are some justified reasons why we call ourselves a trusted debt recovery agency in Melbourne.

Based in Melbourne and knowledgeable about the local business scene.
Clear communication and simple steps.
Compliance with local laws and industry standards.
In most cases, you only pay if we recover the debt.
Over 30 years of helping businesses get their payments.
We use the right debt collection strategies based on the debtor and the amount.
We understand your industry and then strategise our debt recovery methods accordingly.
Your information is safe and private.
Modern software to track and follow up effectively.

Industries and Clients We Support

Our debt recovery solicitors in Melbourne work with a wide range of clients, including:

Sole traders
Small and medium businesses
Property managers
Financial firms
Educational providers
Health professionals
Tradespeople and contractors
Legal offices and consultants
Government departments
Real estate agents

Whether you’re owed by an individual or a business, we apply the right method for quick and fair resolution for debt recovery in Melbourne. We can assist if your business is in hospitality, retail, construction, or services. At VIC Collect, we adapt our strategy based on your industry. Our experience working across different sectors means we understand how debts occur and how best to manage them.

We Maintain All The Legal And Ethical Standards

Our team obeys all the Australian laws (including those set by the ACCC and ASIC). We work with fairness and clarity, ensuring every step respects your rights and the debtor’s situation. We also align with best practices recommended by the Australian Institute of Credit Management.

We never use aggressive tactics. Instead, we communicate firmly, keeping a respectful tone. Our goal is to recover your funds while maintaining your business reputation.

Our Debt Collection Team in Melbourne Handles All the Chaos

From the first call, our team has listened to your needs and gathered important details. You don’t need to go through long forms or technical jargon. We ask simple questions about the debt and supporting documents and then take over from there.

Our team of debt collectors in Melbourne then creates a custom strategy. For urgent situations, we act fast. For complex situations, we use a steady and planned approach. Either way, you’re always informed.

We also offer suggestions to help you avoid bad debts in the future. This may include advice on credit checks, payment terms, and clear invoicing.

If someone owes you money and hasn’t paid, don’t wait any longer. We’ll help recover the payment without delay with our debt recovery service in Melbourne. Yes, it will get tougher if you wait for too long. We understand the difficulties that small and midsize businesses face. But with VIC Collect, you need not stress about your bad debts. To share your concerns, you can call us at 03 5792 2708 Monday to Friday between 08:30 AM and 04:30 PM. Or you can also send us an enquiry.

FAQs

Do you handle small debts?

Yes. We work with debts of all sizes, including small personal and business debts.

How long does the recovery take?

Some cases are resolved in a few days. Others may take longer, depending on response time and complexity.

Is the process confidential?

Yes. We handle all cases with strict privacy and discretion.

Will my customer relationship be affected?

We take a polite and professional approach. Most debts are resolved without damaging relationships.

Can you help with debts outside Melbourne?

Yes. We also recover debts in other cities and overseas.

Can you assist with court action if needed?

Yes. We guide you through the legal process with support from our legal network.

What types of debts can you handle through government debt recovery in Victoria?

We focus on government debt recovery of various unpaid debts in Victoria, such as fines, taxes, rates, and other government-related debts. Our team makes sure that all the debts are recovered in an efficient manner without breaking the law.

What is the recovery process of government debts in Victoria?

The process of recovering government debt in Victoria entails issuing notices, negotiating payment arrangements and, where necessary, pursuing legal remedies to recover the amount of the debts. We conduct the process in a professional manner so as to comply with all regulations.

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