Mon - Fri:
Mon - Fri :
08:30 AM – 04:30 PM
Our Fees
Our Fees
The commission we charge on debts collected is as per the below Commission Rate Table.
The percentage charged is set on the debt amount you hand to us to collect.
A Disputed Debt is one where the debtor denies owing you the money in part or full.
$100 - $1,000
Undisputed Debt
20%
Disputed Debt
25%
$1,000.01 - $5,000
Undisputed Debt
15%
Disputed Debt
20%
$5,000.01 - $20,000
Undisputed Debt
10%
Disputed Debt
15%
Over $20,000
Undisputed Debt
5%
Disputed Debt
10%
Example 1
We collect a $2,500 debt for you. You are charged 15% commission.
Example 2
If you hand us a $1,500 debt and for some reason we can only recover $900, you are charged 15% commission on the $900 amount paid (not 20%).
Example 3
You accept a payment arrangement from a debtor to pay $1,000 per week on a $10,000 debt. The rate of commission charged on each payment is 10%.
Example 4
After some backward and forward because of a dispute regarding the service you provided to your customer, a commercial approach was required and you agreed to accept the sum of $15,000 in full and final settlement on a $25,000 debt. The commission rate charged to you would be 10% (disputed debt rate).
Credit Management Fees
Credit Checks
$70
Preparation of a Credit Application
$400
Preparation of a Credit Application
and Personal Guarantee
$500
Miscellaneous Fees
Skip Tracing/Location Agent
-Successful location of debtor
$180
-Non-locate
$140
File Extension Fee
(extra debt recovery attempts)
$100
Court Fees
Victorian Magistrates’ Court
Vic Collect’s commission fee is not carried over into Court proceedings, UNLESS you have a costs clause allowing your commission to be added into the Claim amount. This means that you only pay the Court costs going forward and will not be charged any commission if a recovery is made. If you do have a costs clause, then your debt and the commission fee form the claim amount to be filed in Court.
All other Courts – Price on Request
VCAT Fees
Fees for an Application to the Victorian Civil and Administrative Tribunal.
Debt Amount
$100 to $3,000
VCAT Filing Fee
$102.90
Vic Collect Fee
$300
Total
$402.90
Debt Amount
$3,001 - $15,000
VCAT Filing Fee
$342.90
Vic Collect Fee
$500
Total
$842.90
Debt Amount
$15,001 - $100,000
VCAT Filing Fee
$767.50
Vic Collect Fee
$700
Total
$1467.50
Recovery of Debt Collection Fees
Can you recover the fees we charge you
from your debtor?
Normally, no. You have engaged a third party to perform services for you. Your debtor is not a party to that engagement. HOWEVER, if you have a signed quote, agreement or credit application form which has been signed by your debtor and that quote, agreement or credit application contains the applicable debt collection costs clause, then YES, you may demand payment of your debt collection fees from a debtor.
How can you implement this?
Send us an email with your request and we will contact you to discuss how we can implement a “cost clause” for your business.
The commission we charge on debts collected is as per the below Commission Rate Table. The percentage charged is set on the debt amount you hand to us to collect.
Our Services
Our Address
39 The Esplanade, Seymour VIC 3660